Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To start a return, you can contact us here
Please note that returns will need to be sent to our Tauranga address. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us here for any return questions.